Whale Watching Tour Cancellation Policy

Our cancellation policy ensures that the space you reserve will be there for you. Because we will be holding those seats for you and turning away other business, we follow a strict cancellation policy.

If your party includes 1-4 people, you must cancel within 48 hours prior to your trip. If you cancel inside the 48-hour window or do not show, no refund will be given.

If your party includes 5-9 people, you must cancel a full 10 days prior to the trip. If you cancel inside of the 10-day window, no refund will be given.

If your party includes 10 or more people, you must cancel a full 30 days prior to the trip. If the booking is canceled inside the 30-day window, no refund will be given.

Arrive on time for check in:

Check in is 40 minutes prior to each trip. Individuals may be considered a “no-show” and their seats resold if they have not checked in 40 minutes prior to departure.