Terms and Conditions
Terms & Conditions:
Cancellation Period
Classic & Adventure Whale Watching Tour - groups of 1-4 persons 48hrs, 5-9 persons 10 days, 10+ persons 30 days, private tours minimum 30 days.
Classic & Adventure Whale Plane Package - groups of 1-9 persons 10 days, 10+ persons, 30 days, private tours minimun 30 days.
No shows are charged full price.
Reservation - check in is minimum 40 minutes prior to each tour departure. Individuals may be considered a “no-show” and their seats resold if they have not checked in 40 minutes prior to departure.
Whales - No guarantees regarding whales or wildlife. During peak season whales are encountered on 90% or more of tours.
Weather - Tours operate rain or shine. If tour is cancelled a full refund will be processed if unable to reschedule.
Flights - If traveling via Whale Plane Package and the flight is cancelled, tour and flight will be refunded if unable to reschedule. No refunds for missed flights.
Ferry - No refunds for a missed ferry. If ferry is cancelled a refund will be applicable.
Discounts - Please bring proof of eligibility for any discounts.
No pets allowed on any of our tours. Please contact us about registered service animals.
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Your privacy rights - Depending on where you live, you may have the right to access or delete the personal information we collect through this website. We do not sell your personal information. To exercise these rights, email us at reservations@sanjuansafaris.com.