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Summer Job Descriptions
Welcome and Thank You for visiting our
Employment Opportunities Page.
At this time we can only hire US Citizens
Read this page prior to applying for a summer job
And this page for San Juan Safaris Dress Code
1. Whale Watch Naturalist / 1st Mate
updated december 9, 2007
Summary:
Boat naturalists are expected to educate, inform, and monitor all passengers during our 3-4 hour tour. Presenting information on whales (Resident, Transient, Off Shore, Gray, Humpback & Minke) marine mammals, birds, general ecology, the whale watching guidelines it's importance and history and other subjects, are the main focus during the tour. The naturalist is also the acting first mate on the vessel, responsible to help the captain in any way. Pre and post trip boat cleaning are also an important part of the tour.
Major Duties:
1. Perform duties as first mate to captain, which may include the safety talk prior to vessel leaving the dock
2. Educate and inform clients about Puget Sound wildlife, natural history, marine mammals, whales-Resident Orca, Transient Orca, Off Shore Orca, Humpbacks, Gray & Minke Whales, general ecology, and other flora and fauna
3. Monitor all passengers to assure they are comfortable, warm and safe, know where books, binoculars, blankets and jackets are and to keep guests well informed
4. Clean and prepare vessel pre and post trip
5. Responsible to continue learning new material on all local whales, marine mammals, birds and the Puget Sound area, in order to work towards becoming an expert in their field
Knowledge:
1. Background in Natural Sciences preferred. Studies in marine biology, geology, cetaceans, marine mammals, general ecology, and ornithology are preferred fields of study
2. Working knowledge of boats, and experience working on open water
3. 21 yrs or older, college education preferred with a background in marine sciences, biology, zoology, and outdoor education are all strong prerequisites
Skills:
1. People oriented, strong communication/public speaking skills, education experience or background are all characteristics we look for
2. Strong work ethic, and team-oriented skills are a must
3. Must enjoy educating diverse audiences about wildlife and other subjects
Abilities:
1. Able to work long hours - 10 hours/daily 50+ hours/weekly
2. Physically fit, and able to be on your feet during a full days work
3. Able to lift 50lbs comfortably, and up to 80lbs with the help of a coworker
4. Able to work affectively with others, with strong team working abilities
Requirements:
1. Must adhere to company dress code
2. Must be first aid and CPR certified
3. Subject to drug testing
4. Land line, cell phone with voice mail
5. E-mail address and check email daily
6. Non-smoker
7. No photography while on duty
8. Transportation
Rewards and Benefits:
Up to $12 per hour, plus good tips. Work in a world-class, outdoor marine environment with fun, caring people, bald eagles, great blue heron, & other birds, river otter, wild mink, harbor seal, sea lion, orca, humpback, gray and minke whales. Discounts on outdoor gear and local restaurant. Free kayak and whale watching tours on a "space available" basis, discounts for family and friends. WiFi access and computer use, training, flexible schedule. Make life-long friendships
2. Kayak Manager
updated December 21, 2007 3:37 pm
Summary:
Oversee all kayaking related issues and manage staff and train guides assuring they are properly trained to provide a safe, educational and fun tour. Provide the guides with all the necessary gear and equipment to pull off a great tour. Make sure the dock environment is safe and solid. Schedule each guide for five days per week (if possible) and expect their commitment for those days. This is critical through the entire season until Labor Day. Be obsessed with safety and over train if necessary
Create a team atmosphere - fun, upbeat workplace and encourage team building activities outside of work. Provide services as a sea kayak guide three days per week and desk manager two days per week.
Duties:
1. Oversee all kayak guides and assist in their hiring
2. Schedule & train all kayak guides using SJS safety guidelines
3. Manage and assist in kayak maintenance equipped and prepare boats to sell
4. Manage, inventory and organize all gear and equipment related to kayaking
5. Bring all kayaks and gear out in the spring and return in the fall
6. Work closely with owners and desk manager to create a smooth operation
7. React to problems and emergencies to mitigate time lost
8. Maintain a critical parts inventory
9. Be the chief safety officer for sea kayaking
10. Perform kayak tours as a guide (see Kayak Guide description)
11. Perform Desk Manager two days per week (see Desk Manager description)
12. Meet weekly with owners to update and evaluate progress
Rewards and Benefits:
Up to $16 per hour, plus good tips. Work in a world-class, outdoor marine environment with fun, caring people, bald eagles, great blue heron, & other birds, river otter, wild mink, harbor seal, sea lion, orca, humpback, gray and minke whales. Discounts on outdoor gear and local restaurant. Free kayak and whale watching tours on a "space available" basis, discounts for family and friends. WiFi access and computer use, kayak skill training, flexible schedule. Make life-long friendships.
3. Sea Kayak Guide
updated December 9, 2007
Summary:
Work directly with the kayak manager.
Kayak guides are expected to conduct 3 & 5-hour tours focusing on safety and comfort first. They are also expected to educate guests on a variety of subjects related to the San Juan Archipelago such as general ecology, marine invertebrates, natural history, whales, fishes, marine mammals and birds
Duties:
1. Conduct daily tours by kayak on designated routes
2. Give talks about Puget Sound area, general ecology, natural history, marine environment, flora & fauna & whales
3. Teach guests basics of sea kayaking and water safety. Assist guests into and out of their kayaks safely
4. Jump in to assist other staff members
5. Work under the direction of the kayak manager daily
Knowledge and Skills:
1. Science background, grasp of biology basics and general ecology. Preferred fields of study; biology, geology, natural history, cetaceans, ecology, marine biology
2. Experience on saltwater in small craft preferred
3. An understanding of water conditions; tides, wind, cloud formation
4. People oriented, strong communication/public speaking skills, education experience or background are all characteristics we look for
5. Safety oriented
6. Good leadership skills
7. Mid-level sea kayaking experience, prefer guiding experience
8. Team oriented
9. Able to maintain a positive attitude & high energy during a long shift/intense season
10. Strong work ethic
11. Must enjoy educating diverse audiences about wildlife and other subjects
12. Prefer 21 years or older
13. Self and assisted rescue skills
Abilities:
A. Able to work long hours - 10 hours/daily 50+ hours/weekly
B. Physically fit, outdoor type
C. Able to lift 50 lbs comfortably, and up to 100 lbs with the help of a co-worker
D. Able to work affectively with others
Requirements:
1. Must adhere to company dress code
2. Must be first aid and CPR certified
3. Subject to drug testing
4. Land line or cell phone with voice mail
5. E-mail address and check daily
6. Non-smoker
7. No photography while on duty
8. Transportation
Rewards and Benefits:
Up to $12 per hour, plus good tips. Work in a world-class, outdoor marine environment with fun, caring people, bald eagles, great blue heron, & other birds, river otter, wild mink, harbor seal, sea lion, orca, humpback, gray and minke whales. Discounts on outdoor gear and local restaurant. Free kayak and whale watching tours on a "space available" basis, discounts for family and friends. WiFi access and computer use, kayak skill training, flexible schedule. Make life-long friendships
This position is filled
4. Desk Manager for the Sales/Appointment Desk
updated December 21, 2007 10:39 am
Summary:
The Desk Supervisor is responsible for managing all the processes, desk and dock staff at both sales desks and interfacing with the admin. office. Responsibilities include opening and closing the desk and registers, tour sales, reservations, checking in guests, running the register, working with our wholesalers and groups to assure smooth inter-business processes, plus perform a public relations role at Roche Harbor. This person works with the Operations Manager or possibly lead kayak guide and lead captain on scheduling staff, inventory maintenance, and reports on other processes to assure a smooth running operation daily. Double checking that staff is aware of any unusual departure times. Looking ahead to avoid problems is also a duty.
Duties:
A. Monitor and manage effectively all sales desk processes and functions
1. Turning calls into sales. Booking multiple tours
2. Reservation taking
3. Register running and closing (2 closing bags daily)
4. Checking in guests
5. Checking in with wholesalers
6. managing desk and dock staff
7. Work with Kayak Manager and Lead Captain to schedule staff
B. Opening and closing appointment desk daily
1. Making certain drops are accurate
2. Drop off bags daily, or arrange pick-up with office
3. June 1st through end of August - must work a 5-day week, 40 - 45 hours
C. Oversee Staff with Operations Manager or possibly lead kayak guide and lead captain at both locations to ensure smooth running tours
1. Oversee dock duties
2. Assure captains, naturalists, and guides are preparing their trips and equipment on time
3. Assure high standards of customer service are conducted, first by setting the example
D. Work intimately with Operations Manager or possibly lead kayak guide and lead captain on processes and job duties to assure a Smooth running operation
1. Communicate daily with Kayak Manager & Lead Captain to summarize the day's progress.
2. Communicate regularly with the Kayak Manager & Lead Captain regarding scheduling, special tour departures, and tour logistics, and trouble shooting
3. Manage an inventory process to assure accurate inventory
4. Make certain that all equipment and facilities are in safe and working order
5. Maintain parts and tool storage area
E. Maintain PR role at Roche Harbor
1. Tour grounds daily to maintain brochure displays
2. Stop by RH front desk to communicate any special events, where space is available for guests and to maintain good relationships with Roche Harbor resort staff
Knowledge and Skills:
1. Strong communications skills
2. Strong work ethic, and team-oriented skills
3. Sales skills, experience in customer service
4. Strong leadership qualities
5. Detail oriented, and strong organizational skills
6. Lead with positive, fun and dynamic personality
7. Responsible, mature, happy, safety conscious, outdoor type
Abilities:
1. Able to work long hours 10 hrs/daily - 50+ hrs/weekly
2. Physically fit, and able to work on your feet during a full days work
3. Able to lift 50lbs comfortably, and up to 100lbs with the help of another
4. Must work affectively with others in a team environment
5. Must be able to multi-task, and manage people and processes effectively
6. Computer literate - Word, Excel, E-Mail and web search
Requirements:
1. Must adhere to company dress code
2. Must be first aid and CPR certified
3. Subject to drug testing
4. Land line or cell phone with voice mail
5. E-mail address checked daily
6. Non-smoker
7. Transportation
Rewards and Benefits:
Up to $15 per hour DOE. Sales incentives. Work in a world-class, outdoor marine environment with fun, caring people, bald eagles, great blue heron, & other birds, river otter, wild mink, harbor seal, sea lion, orca, humpback, gray and minke whales. Discounts on outdoor gear and local restaurant. Free kayak and whale watching tours on a "space available" basis, discounts for family and friends. WiFi access and computer use, flexible schedule. Make life-long friendships
5. Sales & Appointment Desk Person
updated December 9, 2007
Summary:
The desk staff runs the daily functions of our desks; our main desk is at Roche Harbor. Duties include selling tours, opening - closing desk, checking in guests, taking reservations, and working effectively with guides, the desk supervisor, operation manager and other staff to assure smooth running tours and departures. The desk staff's focus is on selling our educational and fun tours. This person must be dynamic, well spoken, out going, enjoy people and enjoy our team environment.
Major Job Duties:
1. Creating and closing sales via phones, and walk-up traffic
2. Taking guest reservations accurately
3. Checking people in for tours, running the register and mc/visa machine
4. Communicate effectively with other staff to assure smooth running tours and guest services
5. Jump in and assist other staff members
Knowledge and Skills:
1. Strong communication skills
2. Good work ethic
3. Team oriented skills
4. Sales experience
5. Good customer service mentality
6. Detail oriented
7. Dynamic personality, outgoing, and enjoys working with others
8. Follow up and complete all undertakings
9. Responsible, mature, happy, safety conscious, outdoor type
Abilities:
1. Must be able to lift 50 lbs comfortably, 100 lbs with the help of a co-worker
2. Physically fit, and able to work a full day on their feet
3. Must work effectively with others in a team environment
4. 21 yrs or older preferred
5. Customer service background
Requirements:
1. Must adhere to company dress code
2. Must be first aid and CPR certified
3. Subject to drug testing
4. Land line or cell phone with voice mail
5. E-mail address
6. Non-smoker
7. Transportation
Rewards and Benefits:
Up to $12 per hour. Work in a world-class, outdoor marine environment with fun, caring people, bald eagles, great blue heron, & other birds, river otter, wild mink, harbor seal, sea lion, orca, humpback, gray and minke whales. Discounts on outdoor gear and local restaurant. Free kayak and whale watching tours on a "space available" basis, discounts for family and friends. WiFi access and computer use, flexible schedule. Make life-long friendships
6. Dock Person/ Apprentice Guide
updated December 9, 2007
Summary:
The Dock person (AG) is responsible for daily preparation of the touring kayaks and rental equipment. Their primary responsibility is to prepare and maintain the equipment in order for the tours to run smoothly. This person must also work closely with the desk staff to track the equipment being used, and to plan equipment usage
Major Job Duties:
1. Prepare kayak equipment for tours daily
2. Help prepare the whale watch vessel for departures if necessary
3. Maintain and repair kayaks and other kayak related equipment
4. Instruct and send out rental kayaks
5. Back-up for appointment desk with phones & answering questions
6. Back-up kayak guide for cumbersome groups and odd numbered groups as an assistant guide
Knowledge and Skills
1. Beginner to intermediate level paddling experience or desire to learn these skills
2. Background in natural sciences preferred
3. Working knowledge of small craft: kayaks, canoes, motorboats or desire to learn these skills
4. Safety conscious, first aid and CPR certified
5. People oriented, with strong communication skills
6. Strong work ethic, and team oriented person
7. Dynamic and fun to be around. We're looking for individuals to contribute to our fun and diverse staff
8. Mechanical skills. Must be comfortable changing rudder cables, seats and other small details with kayaks, storage boxes, and appointment desk
9. Responsible, mature, happy, safety conscious, outdoor type
Abilities:
1. Must be able to lift 70lbs comfortably, 100lbs with the help of a co-worker
2. Physically fit, and able to work a full day of physical work
3. Must work affectively with others in a team environment
4. Must posses kayaking skills or wish to learn kayaking skills
Requirements:
1. Must adhere to company dress code
2. Must be first aid and CPR certified
3. Subject to drug testing
4. Land line or cell phone with voice mail
5. E-mail address
6. Non-smoker
7. Transportation
Rewards and Benefits:
Up to $10 per hour, plus good tips. Work in a world-class, outdoor marine environment with fun, caring people, bald eagles, great blue heron, & other birds, river otter, wild mink, harbor seal, sea lion, orca, humpback, gray and minke whales. Discounts on outdoor gear and local restaurant. Free kayak and whale watching tours on a "space available" basis, discounts for family and friends. WiFi access and computer use, training, flexible schedule. Make life-long friendships.
This position is filled
7. Lead Captain (Whale Watching Vessels)
updated december 20, 2007
Summary:
Oversee all whale watch Captains and Naturalists including scheduling and training. Manage and assist in boat maintenance and upkeep, work with captains, naturalist and independent contractors to keep boats departing smoothly. Work on Seasonal repair projects and U.S Coast Guard requirements and inspections.
Major job duties
1. Oversee all whale watching Captains and Naturalists
2. Schedule and train naturalists and captains in concert with the desk manager
3. Manage and assist in boat maintenance and upkeep
4. Review ships logs weekly
5. Oversee and assist in seasonal repairs and haul outs
6. Co-ordinate with U.S Coast Guard to complete yearly C.O.I inspections
7. Be the Chief Safety Officer for whale watching
8. Maintain a critical parts inventory
9. React to boat problems and emergencies to loose the least amount of time on the water
10. Create a fun upbeat environment for our staff
11. Meet weekly with owners to update and evaluate progress
In addition perform as a captain
See Captain-Whale Watching Vessel description
8. Captain - Whale Watching Vessel
updated December 9, 2007
This is a perfect position for someone who either has winter work or does not need year-round work.
Summary:
Perform daily tours. Captains are responsible for safe operation & safety features, basic maintenance, accurate logs, overseeing first mate/naturalist duties and setting a good example for wildlife viewing ethics &methods on the water. Season: Mid-April to October. Must be available Saturdays, Sundays and evenings.
Major Job Duties:
1. Conducting daily tours
2. Perform ethical &responsible wildlife viewing practices
3. Oversee the upkeep and maintenance of vessels
4. Oversee 1st mate duties
5. Maintain a high standard of quality for our tours
6. Maintain positive relationships with staff
7. Abide by Whale Watch Operators Northwest Best Practices Guidelines for wildlife viewing and adhere to company standards
8. Maintain a daily ship's log
Special Certifications & Skills
1. 50 to 100 ton USCG Masters License
2. Strong single screw boat handling skills
3. Detail oriented. Safety oriented work ethic
4. Must be team oriented and enjoy working with others
5. Capable of working long hours/flexible hours
6. Capable of lifting 60 pounds
Other:
1. Well versed on local & federal laws regarding wildlife viewing. Must be familiar with the Whale Watch Operators Association North West (WWOANW) ( www.nwwhalewatchers.org/guidelines.html ) guidelines and adhere to them strictly. (Our resident Orca whales and Chinook salmon are on the endangered species list. The federal and local governments have instituted a law that further protects our local whales. San Juan Safaris is serious about setting a good example for viewing etiquette. The techniques necessary to observe whales without interfering with their life processes takes time to learn and requires additional skills apart from just captaining a boat.)
2. Background in eco-tourism preferred, special training in marine ecology recommended. Position is for a dedicated person who understands and respects marine mammals and our company's philosophy. Please read our position paper prior to applying www.sanjuansafaris.com/whale_state_of_orca.html
Requirements:
1. must adhere to company dress code
2. Must be first aid and CPR certified
3. Subject to drug testing
4. Land line or cell phone with voice mail
5. E-mail address and check daily
6. Non-smoker
7. Transportation
Rewards &Benefits:
Up to $20 - $25 per hour DOE, plus tips. Work in a world class, outdoor marine environment with fun, caring people, bald eagles, great blue heron and other birds, river otter, wild mink, orca, humpback, gray & minke whales. Discounts on outdoor gear and local restaurant. Free kayak and whale watching tours on a "space available" basis, discounts for family and friends. Make life-long friendships
9. Operations Manager (OM)
updated December 9, 2007
Job Description:
This is a professional full time, year-round position in eco tourism.
"Staff" refers to: Boat Captains, Kayak Guides, Desk Personnel, Dock Person, Boat Naturalists/First Mates
Summary:
Duties include, but not limited to:
- Recruit, interviewing, evaluating and hiring staff
- Supervise all staff
-Create a fun, upbeat work environment for our staff
- Schedule all staff
- Train or arranging training for all staff
-Test staff on their skills, both technical and natural history
- Evaluate staff one time per month
- Keep written records of any misconduct of staff
Major Duties:
- Oversee maintenance, cleaning and polishing of all kayaks and whale watch boats
- Maintain all whale watch boats in perfect condition at all times
- Develop a schedule and perform basic maintenance tasks on whale watch boats
- Follow up to make certain assignments are completed
- Put a system in place whereby the dock person can be trained as a kayak guide
- Meet and greet all "special groups" or assign a guide to do so. Get the group orientated, signed in, organized for their tour
- Meet at least once a week with owner
- Meet with boat, kayak and desk staff daily
- Perform a physical inventory of equipment the 1st of each month April - October
- Work appointment desk once a week for at least four hours
- Make certain the supplies for kayaks and boats are also on hand and re-ordered in a timely fashion
- Work hand in hand with desk supervisor to smoothly perform client services.
- Be literate in all U.S Cast Guard regulations and requirements to operate inspected vessels on inland bays and sounds
- Take whale watch boats through US Coast Guard inspections annually
- Be literate in Whale Watch Operators Association North West (WWOANW) guidelines for viewing whales and wildlife
- Stay current with issues of the WWOANW
- Assure that all captains are literate and compliant with all U.S Coast Guard, Department of Homeland Security and whale watching guidelines
- Develop yearly maintenance and replacement projects
- Schedule and oversee haul outs
- Schedule maintenance projects and upgrades
- The OM is also expected to physically come to their desk once a day to check their in box, email, phone messages and attend to tasks at hand with owners and administrative assistant
- Assist owners in program development, whale issues, local politics, marketing and public relations
- Update and review all job descriptions, emergency response lists, vessel manuals, operations manuals, staff manuals and process maps before the first of every new calendar year
- Make certain that staff complies with the above
-Read trade publications monthly and local newspaper weekly to stay current with industry issues
Safety officer:
must be constantly watchful and alert to all safety issues related to operations. This includes equipment, safety drills, weather alerts and instruction, continued safety training and compliance. The OM is the first line of defense to all issues relating to safety.
- Check weather and relay wind or problems to staff daily during 'season'
Requirements:
Business background preferred, outgoing, people oriented, detail minded, mechanically inclined, responsible, mature, happy, good group speaking skills, good sea legs, 25 years or older.
College education with a background in business, marine science or zoology, a working knowledge of Orca whales, marine animals and birds in the Pacific Northwest.
Have responsible environmental ethics, certified in First Aid and CPR, able to lift 50 pounds comfortably, at times 80 pounds and safety conscious.
Have retail and managerial experience. 50 - 100 ton captain's license preferred and certified in kayak safety and rescue training preferred.
This person must be well organized, punctual, hard working, able to plan ahead avoiding last minute chaos, have the ability to be both firm and flexible.
Be available year-round (January - December) including Saturdays and Sunday with a 6-day workweek April - September and a 5-day work week October - March. Vacations to be taken in the off season only
Proficient in Word, Excel, internet and email programs.
Other Requirements:
1. Must adhere to and set an example to staff of ALL requirements of the company's employee contract
2. Must be first aid and CPR certified
3. Subject to drug testing
4. Land line, cell phone, voice mail
5. E-mail address checked daily
6. Non-smoker
7. Transportation -SJS operates from two locations, so a vehicle is required
Rewards and Benefits:
Up to $45,000 per year, DOE, good tips, plus medical benefits, paid vacation and four paid holidays. Work in a world-class, outdoor marine environment with fun, caring people, bald eagles, great blue heron, & other birds, river otter, wild mink, harbor seal, sea lion, orca, humpback, gray and minke whales. Discounts on outdoor gear and local restaurant. Free kayak and whale watching tours on a "space available" basis, discounts for family and friends. WiFi access and computer use, training, flexible schedule. Make life-long friendships
sanjuansafaris.com is the copyrighted intellectual property of
San Juan Safaris, Inc.,
Friday Harbor, WA, USA
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